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  2. Turck Banner Srl

Venditore: Turck Banner Srl

Turck Banner Srl logo
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Iscritto dal:2023

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Ragione sociale: Turck Banner Srl
Sede centrale: Via Giuseppe Garibaldi 3/5, 20053 Rodano, Italia

Resi e rimborsi

Take-back conditions Process and conditions of return shipment Turck is in principle not obliged to take back non-defective articles. Ex and safety-related articles are non-acceptable returns. 1. Declaration of Decontamination The ordering party agrees to return articles solely in conjunction with the Turck Declaration of Decontamination, due to whatever reason (complaint, repair, service, quantity deviation etc.). Return shipments with the Declaration of Decontamination not visibly attached to the outside, shall be send back to the ordering party freight collect (on the orderer ‘s expenses). 2. Principles for take-back or exchange of articles Non-defective articles are taken back on goodwill and are solely accepted under the following conditions: ■ They are neither Ex nor safety-related articles. ■ The articles are in their original packaging (seal) and undamaged. ■ The articles are state of the art products and not discontinued by TURCK. ■ The articles feature the current status of approval. ■ The articles were delivered no longer than one month ago. ■ Turck shall investigate if the articles returned are acceptable Turck stock items. ■ The original purchase prices (net prices) are taken as a basis for credit notes. ■ After verification of the consignment, Turck shall decide whether the ordering party is granted a credit note or a replacement comprising alternative products. ■ 30 % shall be drawn off the original purchase price for processing, investigating and restoring, if the return shipment is not attributable to fault on behalf of Turck. ■ Articles that were delivered on the basis of an agreed minimum purchase quantity, are in principle excluded from return. 3. Return shipment of complained articles If articles are returned due to a complaint which however do not have apparent defects, Turck reserves the right to charge the ordering party a pro-rata amount of up to 129,- Euro for investigation and administration efforts. 4. Delivery oder shipping address Please submit returns to the folllowing address: Hans Turck GmbH & Co. KG Customer Service Witzlebenstr. 7 45472 Mülheim an der Ruhr, Germany